What’s the process of service and delivery?
Communicate:
Customers aware clearly what printing project they are need, the number of requests for designated project. Our customer service representatives will be ready to provide your professional advice and suggestions.
Price:
Clearly, upon specific request, offering quotations. After the signing of the formal contract confirmation.
Prepress preparation:
1,to provide films - Proofing confirmed - Printing - delivery
2,to provide a paper - check documentation, accurate after Proofing - Printing - delivery
3,the need to design (design process)
Can we order printing project in a small quantity?
Yes, of course. Small quantity project is also welcome by Grand, but the cost for small quantity printing service is relatively higher than those of the big one with the same process of printing jobs, we are keeping our cost stay low to meet our customers’ demands of any kinds.
How are printing goods shipped to me from China?
1,For small volume orders we can ship goods by international courier express: DHL, TNT, FedEx, UPS or China EMS according to shipping rates and countries available.
2,For bulk orders we can ship through bulk air shipment to your local airport or ship by sea to the seaport available with our cooperate good freight.
Customs clearance paperwork and procedures are handled by the courier. They may need to contact you in certain cases to confirm details of a shipment. In any cases where additional paperwork is required for customs clearance, Grand will assist as much as we can.
Will Grand protect customers’ project design or IP (Intellectual property) or any other trade secret?
Yes, of course. We will sign a non disclosure agreement if required by customers…
Any other questions or help just contact us freely, thank you.
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